Privacy Policy

Information We Collect

• Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
• Order Information: Products purchased, order history, and preferences.
• Technical Information: IP address, browser type, device information, and cookies for website functionality.
• Communication Data: Any information you provide when contacting us via email, WhatsApp, phone, or social media.

How We Use Your Information

• To process and fulfill your orders, including payment processing and delivery.
• To communicate with you about your order status, updates, and support.
• To improve our products, services, and website experience.
• To send you promotional offers and updates (only with your explicit consent).
• To comply with legal obligations and prevent fraudulent activities.

Information Sharing & Disclosure

• We do not sell, trade, or rent your personal information to third parties.
• We may share information with trusted partners who assist us in operating our website, processing payments, and delivering orders (e.g., payment gateways, courier services).
• We may disclose information when required by law or to protect our rights and safety.

Data Security

• We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
• We use secure payment gateways (SSL encryption) for all financial transactions.
• While we strive to protect your data, no method of transmission over the internet is 100% secure.

Cookies & Tracking

• We use cookies to enhance your browsing experience, analyze website traffic, and personalize content.
• You can control cookie preferences through your browser settings.
• We do not use cookies for targeted advertising without your consent.

Your Rights

• Access: You can request a copy of your personal data we hold.
• Correction: You can update or correct your personal information.
• Deletion: You can request the deletion of your personal data (subject to legal obligations).
• Opt-Out: You can opt out of promotional communications at any time.
• To exercise any of these rights, contact us at hello@aayishnaturals.com.

Data Retention

• We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.
• We may retain data for longer periods to comply with legal, accounting, or reporting requirements.
• We securely dispose of data when it is no longer needed.

Third-Party Links

• Our website may contain links to third-party websites (e.g., payment gateways, social media).
• We are not responsible for the privacy practices of these external sites.
• We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

• Our products and services are not directed to children under the age of 18.
• We do not knowingly collect personal information from minors.
• If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

• We reserve the right to update this Privacy Policy at any time.
• We will notify you of significant changes by posting the updated policy on this page.
• The date of the latest revision will be indicated at the top of this policy.

GDPR Compliance (For EU Users)

• If you are a resident of the European Economic Area (EEA), you have the right to:
• Access, rectify, or erase your personal data.
• Restrict or object to the processing of your data.
• Data portability.
• Withdraw consent at any time.
• We process your data based on legitimate business interests and your consent.
• For any GDPR-related inquiries, contact us at hello@aayishnaturals.com.

India-Specific Compliance (IT Act & DPDP Act)

• We comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
• We collect and process personal data only for lawful purposes with your consent.
• We implement reasonable security practices to protect your data.
• You have the right to withdraw consent and request data correction or deletion.
• We do not transfer personal data outside India without your explicit consent.